Terms & Conditions

Agreement to These Terms

Welcome to Breeza.

These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://breezasleep.com (the “Website”), and any products, services, features, content, or purchases made available by Breeza through the Website.

By accessing the Website, placing an order, creating an account, or using any part of our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you should not use the Website or purchase products from Breeza.

Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on the Website.

If you are under the age of majority, you may use the Website only with the involvement and consent of a parent or legal guardian.

By using the Website, you represent and warrant that:

• You have the legal capacity to enter into a binding agreement;
• The information you provide is accurate, current, and complete;
• You are authorized to use the payment method provided;
• You will comply with all applicable laws and regulations.

Company Information

The Website is operated by:

• Breeza
• Website: https://breezasleep.com
• Customer Support Email: [email protected]
• Legal Email: [email protected]
• Business Address: [Add your registered business address]
• Company Registration Number: [Add registration number, if applicable]
• VAT / Tax ID: [Add VAT or Tax ID, if applicable]

In these Terms, “Breeza,” “we,” “us,” and “our” refer to the operator of breezasleep.com.

“You,” “your,” and “customer” refer to any person accessing the Website, purchasing products, or using our services.

Contact Information

If you have questions about these Terms, please contact us:

• Breeza
• Website: https://breezasleep.com
• Customer Support: [email protected]
• Legal: [email protected]
• Privacy: [email protected]
• Business Address: [Add your registered business address]

Products

Breeza sells sleep-related products, which may include cooling blankets, bedding products, sleep accessories, and related items.

We make reasonable efforts to display product descriptions, images, colors, sizes, dimensions, materials, specifications, prices, and availability accurately.

However, we do not guarantee that:

• Product images will exactly match the physical product;
• Colors will appear the same on all screens or devices;
• Product descriptions will be error-free at all times;
• All products will remain available.

Actual product appearance may vary due to screen settings, photography, lighting, production batches, and manufacturing tolerances.

We reserve the right to modify, update, discontinue, or replace any product at any time without prior notice.

Product Use and Care

You agree to use Breeza products only for their intended household and personal use.

You should follow all care instructions, washing instructions, warnings, labels, and product guides provided with the product or displayed on the Website.

Breeza is not responsible for damage caused by:

• Improper use;
• Failure to follow care instructions;
• Misuse, abuse, or negligence;
• Unauthorized modification;
• Normal wear and tear;
• Use in commercial or industrial settings unless expressly approved by us.

Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.

Any sleep, comfort, or temperature-related claims are general product descriptions and should not be interpreted as medical advice.

Orders

When you place an order on breezasleep.com, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation email. This email confirms that we have received your order, but it does not necessarily mean that your order has been accepted.

We reserve the right to accept, reject, cancel, or limit any order for any reason, including but not limited to:

• Product unavailability;
• Pricing or product description errors;
• Suspected fraud or unauthorized payment;
• Shipping restrictions;
• Violation of these Terms;
• Unusual or excessive order quantities;
• Technical errors on the Website.

A contract between you and Breeza is formed only when your payment has been approved and your order has been accepted for fulfillment.

If we cancel your order after payment has been processed, we will issue a refund to the original payment method, unless otherwise required by law.

Account Registration

You may be able to create an account on the Website.

You are responsible for:

• Keeping your login credentials confidential;
• All activity under your account;
• Ensuring your account information is accurate and up to date;
• Notifying us immediately of any unauthorized access or security breach.

We may suspend or terminate your account if we believe you have violated these Terms, engaged in fraudulent activity, or misused the Website.

Pricing

Product prices are displayed on the Website and may vary depending on your location, currency, promotions, taxes, and shipping destination.

We reserve the right to change prices at any time without prior notice.

Prices do not necessarily include:

• Shipping fees;
• Import duties;
• Customs charges;
• VAT;
• Sales tax;
• Local taxes;
• Handling fees;
• Currency conversion fees charged by your bank or payment provider.

The final amount payable will be shown at checkout before you submit your order.

If a product is listed at an incorrect price due to typographical, technical, or system error, we reserve the right to cancel or refuse the order, even if the order has already been confirmed.

Payment

We may accept payment methods including, but not limited to:

• Credit cards;
• Debit cards;
• PayPal;
• Apple Pay;
• Google Pay;
• Shop Pay;
• Other payment methods displayed at checkout.

Payments are processed by third-party payment providers.

By submitting payment information, you represent and warrant that:

• You are authorized to use the payment method;
• The payment information is accurate;
• You authorize us and our payment providers to charge the total order amount.

We do not store complete payment card information on our own servers.

Your payment may be subject to additional terms from your card issuer, bank, or payment provider.

Shipping and Delivery

Shipping, delivery, processing times, carriers, customs and import duties, and delivery problems are governed by our Shipping Policy at https://breezasleep.com/policies/shipping, which forms part of these Terms.

Taxes, VAT, Customs, and Import Duties

Depending on your location, your order may be subject to sales tax, VAT, customs duties, import taxes, brokerage fees, or other charges.

Where required by law, applicable taxes may be collected at checkout.

For international orders, you are responsible for any customs duties, import fees, local taxes, or charges imposed by your country, unless otherwise stated at checkout.

Breeza is not responsible for delays caused by customs clearance or local import procedures.

Risk of Loss

Risk of loss or damage to the product passes to you when the product is delivered to the shipping address provided at checkout.

If your package is marked as delivered but you have not received it, you should contact the carrier and Breeza customer support as soon as possible.

We may assist with carrier claims, but we are not responsible for packages lost or stolen after confirmed delivery, except where required by applicable law.

Returns, refunds, exchanges, the EU/EEA right of withdrawal, and the handling of damaged, defective, or incorrect products are governed by our Returns & Refund Policy at https://breezasleep.com/policies/returns, which forms part of these Terms.

We may offer promotional codes, discounts, bundles, free shipping offers, referral rewards, or gift cards.

Promotions are subject to the terms displayed at the time of the offer.

Unless otherwise stated:

• Promotional codes cannot be exchanged for cash;
• Discounts cannot be applied retroactively;
• Promotions cannot be combined;
• Promotions may expire;
• Promotions may be limited by region, product, customer, or order value.

We reserve the right to modify, suspend, cancel, or refuse any promotion if we suspect fraud, abuse, error, or violation of these Terms.

Gift cards, if offered, are subject to additional terms and applicable law.

Reviews, Comments, and User Content

You may be able to submit reviews, ratings, comments, photos, videos, testimonials, feedback, or other content through the Website, email, social media, or other channels.

By submitting content to Breeza, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, display, publish, distribute, modify, adapt, translate, and create derivative works from that content for marketing, advertising, operational, and business purposes.

You represent and warrant that:

• You own or have the necessary rights to submit the content;
• The content is accurate and not misleading;
• The content does not infringe any third-party rights;
• The content does not contain unlawful, abusive, defamatory, obscene, discriminatory, or harmful material.

We reserve the right to remove, edit, reject, or moderate user content at our discretion.

Intellectual Property

All content on the Website is owned by Breeza or its licensors, including but not limited to:

• Trademarks;
• Logos;
• Product names;
• Product images;
• Videos;
• Graphics;
• Text;
• Icons;
• Website design;
• Layouts;
• Software;
• Code;
• Marketing materials.

You may not copy, reproduce, distribute, modify, display, publish, sell, license, exploit, or use any Breeza content without our prior written permission.

Nothing in these Terms transfers any intellectual property rights to you.

Acceptable Use

You agree not to:

• Use the Website for unlawful purposes;
• Violate any applicable law or regulation;
• Interfere with the Website’s operation or security;
• Attempt to gain unauthorized access to systems or accounts;
• Use bots, scrapers, crawlers, or automated tools without permission;
• Upload malware, viruses, or harmful code;
• Impersonate another person or entity;
• Submit false, misleading, or fraudulent information;
• Abuse promotions, discounts, referrals, or returns;
• Resell products commercially without authorization.

We may suspend or terminate access to the Website if we believe you have violated these Terms.

Third-Party Links and Services

The Website may contain links to third-party websites, apps, payment processors, delivery providers, social media platforms, analytics providers, or other services.

We do not control and are not responsible for third-party websites or services.

Your use of third-party services is subject to their own terms, policies, and practices.

Breeza is not responsible for any loss or damage arising from your use of third-party services.

Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, store, and protect personal information.

If you are located in the European Union, European Economic Area, United Kingdom, or another jurisdiction with data protection laws, you may have specific rights regarding your personal data.

These rights may include the right to access, correct, delete, restrict, object to processing, withdraw consent, and request data portability, subject to applicable law.

For privacy-related inquiries, contact [email protected].

Cookies and Tracking Technologies

Our use of cookies and similar tracking technologies is described in our Cookie Policy at https://breezasleep.com/policies/cookies. Your personal data is handled as described in our Privacy Policy. Both form part of these Terms.

Email and SMS Marketing

If you subscribe to our newsletter, email marketing, or SMS marketing, you agree to receive promotional messages from Breeza.

You may unsubscribe at any time by:

• Clicking the unsubscribe link in our emails;
• Following the opt-out instructions in SMS messages;
• Contacting [email protected].

Transactional messages related to your orders, shipping, account, payment, or customer service may still be sent even if you unsubscribe from marketing communications.

We will handle marketing consent in accordance with applicable laws.

No Medical Advice

Breeza products and content are provided for general comfort, lifestyle, and informational purposes only.

Nothing on the Website should be considered medical advice, diagnosis, or treatment.

You should consult a qualified healthcare professional for medical concerns, sleep disorders, allergies, heat sensitivity, skin conditions, or other health-related issues.

Breeza does not guarantee that any product will improve sleep quality, reduce medical symptoms, or produce specific health outcomes.

Disclaimer of Warranties

To the maximum extent permitted by law, the Website and products are provided on an “as is” and “as available” basis.

Except as expressly stated or required by applicable law, Breeza disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

• Implied warranties of merchantability;
• Fitness for a particular purpose;
• Non-infringement;
• Accuracy;
• Availability;
• Error-free operation.

Some jurisdictions do not allow limitations on implied warranties, so some of the above limitations may not apply to you.

Nothing in these Terms limits your mandatory consumer rights under applicable law.

Limitation of Liability

To the maximum extent permitted by law, Breeza and its owners, directors, employees, contractors, suppliers, service providers, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes, without limitation:

• Loss of profits;
• Loss of revenue;
• Loss of data;
• Loss of goodwill;
• Business interruption;
• Website downtime;
• Delivery delays;
• Unauthorized access;
• Product misuse;
• Third-party service failures.

To the maximum extent permitted by law, Breeza’s total liability for any claim related to your use of the Website or purchase of products shall not exceed the amount you paid for the product giving rise to the claim.

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence;
• Fraud or fraudulent misrepresentation;
• Gross negligence or willful misconduct;
• Any liability that cannot be excluded under applicable law.

Indemnification

To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless Breeza and its owners, directors, employees, contractors, suppliers, service providers, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses arising from:

• Your violation of these Terms;
• Your misuse of the Website;
• Your violation of applicable law;
• Your infringement of third-party rights;
• Your submitted content;
• Fraudulent or unauthorized activity under your account.

This section does not apply where prohibited by consumer protection law.

Termination

We may suspend, restrict, or terminate your access to the Website at any time if we reasonably believe that:

• You violated these Terms;
• You engaged in fraud or abuse;
• Your activity may harm Breeza, other customers, or third parties;
• We are required to do so by law.

Termination does not affect rights or obligations that arose before termination.

Changes to These Terms

We may update these Terms from time to time.

When we update these Terms, we will revise the “Last Updated” date at the top of this page.

Changes become effective when posted on the Website unless otherwise stated.

Your continued use of the Website after changes are posted means you accept the updated Terms.

If you do not agree to the updated Terms, you should stop using the Website.

Governing Law

For customers located in the United States, these Terms shall be governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

For customers located in the European Union, United Kingdom, or other jurisdictions with mandatory consumer protection laws, nothing in these Terms deprives you of the mandatory protections granted by the laws of your country of residence.

Dispute Resolution

Before starting any formal legal proceeding, you agree to contact us first at [email protected].

We will attempt to resolve the dispute informally.

For United States customers, disputes may be resolved in the state or federal courts located in Delaware, unless otherwise required by applicable law.

For EU, UK, or other international consumers, you may have the right to bring claims in your country of residence under applicable consumer protection laws.

Additional Consumer Notice for EU Customers

If you are located in the European Union, you may have additional rights under applicable consumer protection laws.

These may include:

• The right to clear pre-contract information;
• The right to a 14-day withdrawal period for many online purchases;
• The right to legal remedies for defective goods;
• The right to transparent pricing;
• The right not to be deprived of mandatory consumer protections.

Nothing in these Terms limits or excludes any rights that cannot be limited or excluded under applicable law.

Additional Consumer Notice for US Customers

If you are located in the United States, your rights may vary depending on your state.

Nothing in these Terms limits any rights you may have under applicable federal, state, or local consumer protection laws.

For shipping, refunds, product claims, and payment disputes, we will comply with applicable US consumer protection requirements.

Force Majeure

Breeza will not be responsible for delays or failures caused by events beyond our reasonable control, including but not limited to:

• Natural disasters;
• Extreme weather;
• War;
• Terrorism;
• Civil unrest;
• Pandemics;
• Labor disputes;
• Supply chain disruption;
• Carrier delays;
• Customs delays;
• Government actions;
• Power outages;
• Cyberattacks;
• Internet or hosting failures.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

The invalid provision will be interpreted or replaced in a way that most closely reflects the original intent, to the extent permitted by law.

No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other rights.

Any waiver must be in writing and signed by Breeza.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, sale of assets, corporate restructuring, or by operation of law.

Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, Shipping Policy, Returns & Refund Policy, and any other policies referenced on the Website, constitute the entire agreement between you and Breeza regarding your use of the Website and purchase of products.