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Privacy Policy

How Breeza collects, uses, stores, shares, and protects your personal information.

1. Overview

This Privacy Policy explains how Breeza (“Breeza”, “we”, “our”, or “us”) collects, uses, stores, shares, and protects your personal information when you visit https://breezasleep.com, purchase products, create an account, subscribe to marketing communications, or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

Information You Provide

Name
Email address
Phone number
Billing address
Shipping address
Payment information
Account credentials
Customer service communications
Product reviews
Survey responses

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website usage data
Referral URLs
Session information
Cookie identifiers
Advertising identifiers

Information From Third Parties

We may receive information from:

Payment processors
Shipping carriers
Advertising partners
Analytics providers
Social media platforms
Fraud prevention services

3. How We Use Information

We may use your information to:

Process orders
Deliver products
Provide customer support
Manage accounts
Process payments
Prevent fraud
Improve website performance
Conduct analytics
Send transactional communications
Send marketing communications
Personalize content and advertising
Comply with legal obligations

4. Legal Bases for Processing

For individuals located in the European Economic Area, United Kingdom, or Switzerland, we process personal data based on one or more of the following legal grounds:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Consent
Protection of vital interests

Where processing relies on consent, you may withdraw consent at any time.

6. International Transfers

Your information may be processed in countries outside your country of residence.

Where required by law, we use appropriate safeguards, including:

Standard Contractual Clauses (SCCs)
Adequacy decisions
Other lawful transfer mechanisms

7. Data Retention

We retain information only as long as necessary for:

Order fulfillment
Customer service
Tax obligations
Accounting obligations
Legal compliance
Fraud prevention

Retention periods may vary depending on legal requirements.

8. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

The right to access personal information we hold about you;
The right to request correction of inaccurate information;
The right to request deletion of personal information;
The right to request a copy of your personal information;
The right to request transfer of your information to another provider;
The right to restrict certain processing activities;
The right to object to certain processing activities;
The right to withdraw consent where processing is based on consent;
The right to opt out of certain marketing communications.

To exercise your privacy rights, please contact [email protected].

Please include the following information in your request:

Full Name
Email Address
Order Number (if applicable)
Country of Residence
Type of Request
Additional Information Relevant to Your Request

Examples of request types include:

Access My Data
Correct My Data
Delete My Data
Export My Data
Withdraw Marketing Consent
Other Privacy Request

For security purposes, Breeza may request additional information to verify your identity before processing a request.

We reserve the right to deny requests where permitted by applicable law, including situations where:

We are unable to verify your identity;
The request is manifestly unfounded, excessive, or repetitive;
Retention of information is required to comply with legal obligations;
Retention is necessary for fraud prevention, security, tax, accounting, warranty, dispute resolution, or contractual obligations.

Where required by law, we will respond to verified privacy requests within the applicable legal timeframe.

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may also have the right to lodge a complaint with your local data protection authority.

If you are a California resident, you may have additional rights under applicable California privacy laws.

Submitting a privacy request does not automatically result in deletion of information where applicable law permits or requires us to retain certain records.

9. California Rights

California residents may have rights under applicable California privacy laws, including:

Right to know
Right to delete
Right to correct
Right to opt out of certain data sharing
Right to non-discrimination

Requests can be submitted via [email protected].

10. Data Security

We implement technical, administrative, and organizational safeguards designed to protect personal information.

However, no system can guarantee absolute security.

11. Children’s Privacy

Our services are not directed to children under 13.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us.

12. Third-Party Services

Our website may contain links to third-party websites and services.

We are not responsible for their privacy practices.

13. Changes

We may update this Privacy Policy from time to time.

Updates become effective when posted on the website.

14. Contact

Still have questions about this policy?

Contact our team